Salesforce CMS
It helps solidify our content and keeps things clean and organized. I love its ability to allow our end-users to collaborate in the …
Overview
What is Salesforce CMS?
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content…
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Popular Features
- Community / comment management (19)8.989%
- Code quality / cleanliness (18)8.585%
- API (22)8.585%
- Role-based user permissions (23)8.585%
Pricing
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What is Salesforce CMS?
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Introduction to Salesforce CMS
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Introduction to Salesforce CMS
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Salesforce CMS Demo | Salesforce
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What is Salesforce CMS?
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user wants to deliver content onto a third-party site, experience, or mobile app, the system's headless APIs can deliver the content. Salesforce' "unlimited" content management for experiences at scale is available at $10,000 per org / per month.
Salesforce CMS Video
Salesforce CMS Demo | Salesforce
Salesforce CMS Competitors
Salesforce CMS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user wants to deliver content onto a third-party site, experience, or mobile app, the system's headless APIs can deliver the content. Salesforce' "unlimited" content management for experiences at scale is available at $10,000 per org / per month.
Reviewers rate Community / comment management highest, with a score of 8.9.
The most common users of Salesforce CMS are from Mid-sized Companies (51-1,000 employees).
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We use Salesforce CMS to create and update digital content for internal or external publication. It is a technology platform that allows us to create, edit, produce, and organize digital content our company uses it in the marketing department. It addresses the company's need to create fast content and a platform that is flexible.
- Powerful CMS platform
- It can add/remove features to suit your needs
- It is accessible round-the-clock from anywhere worldwide
- The lengthy learning curve of the platform
- Configuration & setup is time-consuming and complex
- Cluttered interface makes navigation and simple tasks unnecessarily complex
- Pricing
May 12, 2021
Streamline your data!
Salesforce CMS is used across a few different departments at my organization. ExCo, Client Succes, Implementation, Sales, and a few others all have access to the database. It is exhaustive, deep, and has many features. Sales uses Salesforce for pretty much everything - all activities must be tracked and logged, tasks and opportunities are created and then followed up on, Won / Lost deals are in there too. It's very handy for managing all aspects of the sales cycle from cradle to grave. There are filters you can play with to sort by your owned accounts, you can see who is reaching out to them, and it syncs up with our activity from other tools like Outreach and ZoomInfo. It really is an entire database that works nicely across the board. Any communications with prospects or clients are synchronized and used for reference. Additionally, it forecasts projected revenue, and keeps track of what team member is doing what.
- Organization
- Tracking
- Delegating
- Forecasting / Projecting
- Referencing
- Learning
- Clunky
- Slow computer
- Could use a modern UI refresh
- Better IOS app
April 30, 2021
Salesforce CMS Review
We use it for Sales Department, Marketing Department, Billing Department, Finance & Accounting as well as Lab to track and manage our sales. It begins with potential sales, then orders. It offers us data on sales performance by Sales Rep, Territories, and other potential sales opportunities. We also forecast future revenue and cash collections based on historical trend.
- It stores a lot of data.
- It is easy to set up detailed dashboard.
- It allows customized reports.
- It takes time to download multiple years data.
- Can't put quota in SFDC. Have to manage actual vs. quota offline via Excel.
- The email subscribe function does not have raw data, only provides the end reports.
April 30, 2021
Salesforce Transforms Small Non-Profit!
Salesforce CMS is utilized by Phi Delta Theta as our member portal for all employees, members, volunteers, and prospective members. Salesforce provides our organization real time data on all our member organizations, volunteers, and donors. The main business problem it solves is that all access points to information and engagement happen through our salesforce backed MyPhiDelt portal.
- Extensive Report Queries that are intuitive to run
- User friendly member portal interface
- Utilization of Dashboards to help track membership and volunteer engagement metrics
- Platform is so robust it can be overwhelming when starting a report from scratch
- Key words in the Search column have to be fairly specific
- Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
March 11, 2021
Second to None
The Salesforce CMS is being used [to] store customer, prospect, and lead information. The software helps to address the problem that most companies begin with, which is a lack of organization.
- Detailed, customizable dashboards.
- Advanced reporting and dashboard functionality.
- Easy workflow with specific fields easy for export.
- Defining the rules of Salesforce CMS is difficult.
- It can be difficult to choose the correct report type when creating a new report.
- Real time refreshes on dashboard.
Using Salesforce as a CRM to manage leads and opportunities. For my team, we use it to manage our current pipeline, the leads coming through interested in our product and ensure we aren't letting leads fall through the cracks. Since there are several sales teams in our organization, we use Salesforce as a way to manage who's doing what across the organization.
- Manages conflicts between sales teams.
- Keeps track of call/contact history.
- One place for all sorts of information.
- Salesforce takes forever to load a page.
- Lot of awkwardness when updating records. It won't let updates be made if something changed on the back-end while you were working on a record.
- Easier way to review and develop reports.
January 23, 2021
Salesforce is Essential to Business Growth
It's being used across the org from Development, to Program, to Talent Acquisition.
- Can easily be customized to fit business need.
- Advanced reporting and dashboard functionality.
- User-friendly, easy to use.
- You really need an experienced Salesforce Admin to help you utilize the system, especially at first.
- It can be overwhelming for a first-time user, but that can be addressed with training.
December 23, 2020
Marketing uses, reports
Salesforce CMS is mostly used by our Sales departments. Other departments in our organization use Salesforce CMS for reporting purposes. The business problems that it addresses lead organization and allows for transparency between departments on lead information.
- Lead organization
- Reporting
- Customizable dashboards
- Speed
- More transparency between other CRMs (Hubspot) and Salesforce.
- Real time refreshes on dashboard.
August 27, 2020
The best CMS for the modern mobile era!
We use Salesforce CMS across our whole organization, and it has been a lifesaver for managing our online content. Having one central place to store content that is fast, secure, and easy to use and can be managed from everywhere is what makes this solution a great success, especially this past year during the epidemic.
- Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
- Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
- Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
- The interface for keeping things organized could use some improvement, with more options for tagging and sorting. It's not bad but there are better interfaces out there.
- Reporting and dashboards on content would be a nice addition, and is something that will probably be coming.
- It can be tough to get a public URL for image content - the kind you would embed into a page. The interface wants to drive you to the interactive page which is great in most cases but when you just want a direct URL it can be tough to find. The official documentation from Salesforce tells you to right click save as on the preview page, where instead they should have it built in to the interface and displayed somewhere.